Emergency Service
All pets seen through our Emergency service are subject to a $150 exam fee. During an Emergency exam, emergency clinicians perform a thorough examination and will determine the best way to proceed in treating your pet. Once the exam is performed, a customized estimate will be prepared. Estimates include costs associated with medication, diagnostics, hospitalization, treatments, and the like. Owners must provide staff their authorization before we will move forward with treatments. Unless hospitalized, payment for emergency visits is due in full at discharge.
We understand emergency medicine is often an unforeseen expense. Pet owners with financial restraints and concerns are highly encouraged to discuss these matters with the staff. Our staff will work with these concerns to form the best treatment plan possible.
Referral Services
Referral service consultations are $200. During a consultation, pet owners meet with referral clinicians to discuss a pet’s condition and possible treatment plans. Medications, diagnostic tests, hospitalization, procedures, and follow-up visits are in addition to this consultation fee. After examining a pet, the clinician will provide a customized estimate which includes notes on the treatment plan and associated costs. Nothing further is administered or performed until a pet owner provides authorization to proceed. Payment for consultations is due in full at time of service.
Hospitalized Patients
For pets who require hospitalization, high-end and low-end estimates for their care will be provided. Owners will be asked to make a deposit equivalent to 50% of the high-end estimate. The remainder of the balance is due at time of discharge and is adjusted to reflect fees accrued while in-hospital. While we do our best to anticipate all foreseeable costs, there may need to be adjustments to this estimate. Pet owners will be notified if these changes arise.
Payment Info
VREC accepts cash, in-state checks, all major credit cards, and Care Credit. Care Credit is a specialized healthcare credit plan which can be used as a payment plan in lieu of, or in combination with, a credit card. If interested in applying, ask your Client Service Representative for information. Owners can also apply for Care Creidit online.