VREC’s Emergency Service is committed to providing compassionate and medically-appropriate care for your pet whenever necessary. We offer this as a walk-in service, meaning no appointments or calling ahead is necessary.
In addition to using our ER service when your primary veterinarian is closed, some will refer to us if they are unable to see your pet in a timely manner. Some may also refer to us if the level of care needed is above what the clinic can provide.
Our Emergency Service is capable of handling emergencies big and small, including critical care and trauma situations. We provide a wide range of services, including (but not limited to:)
- Vomiting and/or diarrhea
- Trauma, including injury from falls or being hit by car
- Wounds, including lacerations, punctures, abscesses, animal bites
- Allergic reactions
- Toxin exposure, including snake bites, medicine ingestion, household products, illegal substances
- Respiratory difficulty/respiratory distress
- Acute limping
- Anemia/clotting disorders
- Difficulty walking/inability to walk
- Difficulty urinating/inability to urinate
We’re all pet parents here. We understand our pets are members of the family — and how distressing it is to see them ill or injured. To help minimize anxiety or stress many pet owners feel, we take extra steps to ensure you and your pet’s well-being:
- All pets seen through the Emergency Service who require a referral service will be internally transferred. This eliminates the need to travel elsewhere.
- A pet who needs the care of a referral clinician will have the appropriate clinician and staff called in, regardless of day or time.
- Our staff monitors all hospitalized pets 24/7.
- Pet owners receive regular calls from staff with updates on their hospitalized pets. Owners can also call at anytime for updates.
- During the discharge process, a technician will discuss diagnosis, aftercare, medication and dosage, dietary concerns, and more. Pet owners can call at any time to ask questions.
- To ensure a complete medical record, your pet’s records are sent to your primary care veterinarian after discharge.
VREC takes great pride in consistent, open communication between you and primary care veterinarian. We are dedicated to earning (and keeping) the trust of practices throughout our community. (See our list of referring veterinarians here)